Why Choose Us

Are you looking to change your security agency? How do you choose the right service provider? How do you differentiate one company from another?

We recommend you use this questionnaire to help you make the right decision to find the correct security agency to protect your business or home.

Is the Company Licensed and does it have the necessary certifications?

Check whether the agency has a valid PSARA license. Verify whether they are registered under PF, ESI and statutory authorities.

What are their customers saying?

Ask the company for client references and speak with them, to learn whether they were satisfied with the work done. Customer reference is the best form of feedback you can get.

How is their Leadership team?

Is the company headed by those leaders who understand your objectives and can put the right people and programs in place to meet them? Do they have a well-defined escalation matrix?

What is their Rate of Attrition?

Do they provide meaningful employee benefits and employee retention measures for their security personnel? Do they respond to their employees’ problems promptly?

Check their Commitment to Training

Ask about their training infrastructure and qualification of their trainers. Do they have client-specific training programs and standard operating procedure?

How good is their Communication?

Open communication between you and the security provider is to respond to the changing security landscape quickly. How proactive, prompt and transparent are they in their communication?

Systems and Processes

Ask them about their processes around recruitment and background verification process, emergency response and crisis management, payroll management and invoicing. Understand their organisation structure and key roles.

Technology Orientation

Are their security personnel equipped to handle the latest security equipment, operate computers, mobile applications and send daily reports? Is the company future-forward in terms of integrating technology into their service offerings?